Coffee Is My Second Language-Ceramic- Coffee Mug
-We have the best 11 oz. custom ceramic hot coffee & tea mugs make a great gift for all holidays i.e. Valentines Day, St. Patrick's Day, Easter, Mother's Day, Father's Day, 4th of July, Halloween, Thanksgiving & Christmas.
-All of our 11 oz. mugs are ceramic and dishwasher safe, we use dye sublimation on all of our mugs.
-Our ceramic coffee mugs are also great for special occasions i.e. weddings, birthdays, bridal showers & more.
-Crafty Casey's will also personalize your coffee mugs with pictures, phrases customized just for you.
-Feel free to contact us through our chat box or on Facebook, about a special personalized custom photo coffee mug.
We recommend handwashing only.
7- 10 Business Days
Crafty Casey's is a small home family veteran owned business out of Plainfield Illinois, we personally press & design every order.
Every order is personally made just for you, as you have requested. Most orders are processed within 7 to 10 business days, depending on the item, Covid-19, and shortages of supplies.
Note *Custom Orders & Large Orders may take longer depending on the request.
We will contact you, if for any reason your order would be delayed.
If you are needing a rush order, feel free to contact us: email@example.com or through Chat on the website. There is a minimum of $5.00 rush fee for rush orders.
Due to the personalization of our business, we only accept returns & refunds on a case by case basis. Thank you for supporting our small business.
3-5 Business Days
Please Read: Holiday Season Causes Several Delays In Shipping Times Crafty Casey's is not responsible for Delayed Shipping or Lost & Damaged Goods.
Note: Due to Covid-19 there may be delays in shipping times. We are sorry for the inconvenience this may cause. We will do our best to process your order in an expedient matter.
All orders from the date of payment normally take 7-10 days business days to process before being shipped.
Paying for overnight shipping does not expedite your order. If you would like a rush order please contact us. There is an extra fee for Rush Orders.
Shipping may take anywhere from 7- 10 business days to be received by you, depending on your shipping address, and the type of shipping service you choose. We offer multiple ways to receive your item in an expedited manner. See examples below:
First Class Package - Orders Below $50.000 - Standard Carrier Price Based On Weight.
Free USPS First Class Package - Orders Above $50.00
USPS Priority Mail - Current USPS Rates
USPS Priority Mail Express - Current USPS Rates
UPS® Ground - Current UPS Rates Based on Zip Code
UPS Next Day Air® - Current UPS Rates Based on Zip Code
UPS® Ground - Current UPS Rate Based on Zip Code
However, Crafty Casey's is not responsible for lost items in the mail, nor delayed shipping times due to the courier you have chosen. Due to Acts of God, United States Postal Service, UPS, or a current event that may delay shipping, i.e. Covid- 19.
Crafty Casey's makes every effort to get your order to you, and shipped in an timely manner. If for any reason your order can not be fulfilled in the allowable time frame as set forth. We will issue you an refund a pond your request.
Thanks so much for supporting our small business!
Returns & Exchanges
Returns & Exchanges
If you would like to make a return request it must be done within, 7 Business Days of receiving your order. Done on Case by Case Basis.
Refund Policy For Crafty Casey's
Due to the personal nature of our business we must take return requests on a case by case basis.
Please check the size charts,color of item, style of the item before ordering. We are not responsible for ordering errors.
Due to Covid-19 Some Colors Maybe substituted for a comparable color or brand.
If you would like to make a return request it must be done within, 7 Business Days of receiving your order.
To be eligible for a return, your item must be in the same condition that you received it in, unworn, unused, with tags, and not washed.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges & Returns are accepted with a 10% restocking fee applied.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We appreciate you supporting our Small Business.
Thanks So Much !