• Our Tumblers are double insulated stainless steel, our drink tumblers serve both hot and cold beverages with style.
• Choose from a vast selection of designs, genres, and sizes for any occasion. Included with each tumbler is a plastic straw and clear lid with a convenient slider to avoid spills.
• Hand Wash Only! to preserve insulation and design integrity - No Dishwashers Allowed!
• Custom orders are available - just message us on Facebook for personalized tumblers with your name or favorite image.

Double Insulated Stainless Steel Drinkware

Our Stainless Steel Double Insulated Tumbler Is Not Dishwasher Safe! The lids and straws may be placed in the dishwasher.

Our Tumblers come in various sizes, and styles

 

Crafty Casey's is a small home family veteran owned business out of Plainfield Illinois, we personally press & design every order.

Every order is personally made  just for you, as you have requested. Most orders are processed within 7 to 10 business days, depending on the item, Covid-19, and shortages of supplies. 

Note *Custom Orders & Large Orders may take longer depending on the request. 

We will contact you, if for any reason your order would be delayed. 

If you are needing a rush order, feel free to contact us: info@craftycaseys.com or through Chat on the website. There is a minimum of $5.00 rush fee for rush orders. 

Due to the personalization of our business, we only accept returns & refunds on a case by case basis. Thank you for supporting our small business. 

https://craftycaseys.com/pages/contact-us

Shipping, Local Pickup & Turnaround Policy

Thank you for shopping with Crafty Casey’s. Please review our shipping, pickup, and turnaround information before placing your order.

Order Processing & Turnaround Times

Turnaround times vary depending on the product type, order size, customization, artwork readiness, and current order volume.

Custom items, DTF transfers, embroidery, branded merch, wholesale orders, and bulk orders may require additional production time.

If your order is time-sensitive, please contact us before placing your order to confirm whether we can meet your deadline.

Shipping

Shipping options and rates are shown at checkout when available.

Once your order has been completed and handed over to the shipping carrier, delivery times are controlled by the carrier. Crafty Casey’s is not responsible for carrier delays, weather delays, lost packages, incorrect addresses entered by the customer, or delivery issues outside of our control.

Please make sure your shipping address is correct before submitting your order.

If a package is returned due to an incorrect address, refusal, or failed delivery attempt, the customer may be responsible for additional shipping charges.

Local Pickup

Local pickup is available for eligible orders when selected at checkout.

Selecting local pickup does not mean your order will be delivered. Local pickup means the customer is responsible for picking up the order after receiving confirmation that the order is ready.

Please do not come for pickup until you have received a Ready for Pickup notification or direct confirmation from Crafty Casey’s.

Pickup is by appointment or confirmed pickup window only. We are a small business, and someone may not always be available for unscheduled pickups. To avoid missed pickups, please make sure your pickup time has been confirmed before arriving.

Orders selected for pickup will not be shipped or delivered unless shipping or delivery has been arranged and paid for separately.

If you accidentally select local pickup but need your order shipped, please contact us at info@craftycaseys.com. Shipping charges must be paid before the order can be mailed.

Local Delivery

Local delivery is only available if it is specifically offered, selected, confirmed, and paid for when applicable.

Selecting local pickup does not include local delivery.

If delivery is requested after an order is placed, Crafty Casey’s must approve the request and any delivery fee must be paid before delivery is scheduled.

Custom, DTF, Embroidery & Bulk Orders

Custom orders, DTF transfers, DTF gang sheets, embroidery, branded merch, and bulk orders are made or printed based on the customer’s selected options, invoice, proof, or uploaded artwork.

Production time may vary depending on order details and whether artwork is print-ready.

Please review your invoice, order details, sizes, colors, quantities, artwork, spelling, and customization information carefully before approving or paying.

Delays

We do our best to complete orders within the estimated timeframe, but delays may happen due to order volume, supplier availability, shipping carrier delays, equipment issues, weather, holidays, or other circumstances outside of our control.

If there is a delay with your order, we will do our best to communicate updates when possible.

Questions

For shipping, pickup, or order questions, please contact us at:

info@craftycaseys.com

Thank you for supporting our small business.

Refund & Return Policy for Crafty Casey’s

Due to the custom, personalized, and made-to-order nature of many of our products, return and refund requests are reviewed on a case-by-case basis.

Please review all product details carefully before placing your order, including size charts, garment color, item style, product description, customization details, and turnaround time. Crafty Casey’s is not responsible for customer ordering errors.

Order & Invoice Review

Customers are responsible for reviewing their order, invoice, product details, customization information, sizes, colors, quantities, spelling, artwork, and any other order details before payment and/or approval.

By paying an invoice, approving a proof, or submitting an order, the customer confirms that the order details are correct. Refunds, reprints, or credits will not be given due to customer error after an invoice has been paid or a proof has been approved.

Custom Orders, Proofs & Approvals

For custom orders, mockups or proofs may be provided when applicable. Please review all proofs carefully, including:

• Spelling
• Names
• Dates
• Colors
• Placement
• Design size
• Garment style
• Garment color
• Quantity
• Any personalization or custom details

Once a proof is approved, Crafty Casey’s is not responsible for errors that were visible in the approved proof. No refunds, reprints, or credits will be given after customer approval unless the final product does not match the approved proof due to an error on our part.

Sizing, Fit, Color & Style

Please check all size charts and product descriptions before ordering. We do not offer refunds, returns, or exchanges because an item does not fit as expected, the wrong size was ordered, the wrong color was selected, or the customer changed their mind.

Garment colors may vary slightly due to screen settings, lighting, manufacturer dye lots, and product availability.

Return Request Window

If you would like to request a return, you must contact us within 7 business days of receiving your order.

To be eligible for a return, the item must be in the same condition it was received:

• Unworn
• Unused
• Unwashed
• Free of stains, odors, pet hair, smoke smell, deodorant marks, or damage
• With tags, if applicable

To start a return request, contact us at:

info@craftycaseys.com

Items sent back without first requesting a return will not be accepted.

Damages, Defects, or Wrong Items

Please inspect your order when it arrives. If your item is defective, damaged, or you received the wrong item, contact us immediately at info@craftycaseys.com with your order number and clear photos of the issue.

We will review the issue and determine the best way to make it right.

Non-Returnable Items

The following items are not eligible for returns, refunds, or exchanges unless there is a verified production error on our part:

• Custom products
• Personalized items
• Made-to-order apparel
• DTF transfers
• DTF gang sheets
• Embroidered items
• Special orders
• Approved proof orders
• Business/branded merch
• Fundraiser or nonprofit merch
• Sale items
• Clearance items
• Gift cards
• Digital items or design services

DTF Transfers & Gang Sheets

DTF transfers and gang sheets are custom printed based on the artwork file provided by the customer. Because of this, DTF orders are non-refundable once production has started.

No refunds, reprints, or credits will be given for issues caused by customer-provided artwork, including but not limited to:

• Files with a background
• Files that are not transparent
• Ghost pixels
• Watermarks
• Low-resolution or blurry artwork
• Artwork not trimmed to size
• Incorrect sizing
• Spelling errors
• Extra marks, shadows, boxes, or unwanted design elements
• Incorrect file uploads
• Gang sheets arranged incorrectly by the customer
• Color differences between screen display and printed output

Customers are responsible for submitting print-ready artwork. If you need help with artwork cleanup, background removal, resizing, or design setup, please contact us before ordering. Additional design fees may apply.

Artwork, Copyright & Trademark Policy

By submitting artwork to Crafty Casey’s, the customer confirms that they own the artwork or have permission to use and print it.

Crafty Casey’s reserves the right to refuse, cancel, or request changes to any order or artwork at our discretion, including artwork that may contain:

• Trademarked designs
• Copyrighted designs
• Licensed characters
• Brand logos
• Team logos
• Stolen artwork
• Offensive or inappropriate content
• Artwork the customer does not have rights to use

If an order is refused or canceled before production begins, eligible refunds will be reviewed based on the work already completed. Design fees, setup fees, rush fees, or other services already performed may be non-refundable.

Exchanges

Approved exchanges or returns may be subject to a 10% restocking fee.

Shipping charges are non-refundable unless the issue was due to an error on our part. Return shipping may be the customer’s responsibility unless otherwise approved.

Refunds

Once your return is received and inspected, we will notify you whether the refund has been approved.

If approved, your refund will be issued to the original payment method. Please remember that banks and credit card companies may take additional time to process and post the refund.

Questions

For return or refund questions, please contact us at:

info@craftycaseys.com

We appreciate you supporting our small business.

Thank you,
Crafty Casey’s